Privacy Policy

Last updated: August 27, 2025

VelouraMode.shop operates this website and online store—including all related content, features, tools, products, and services—to offer you a curated shopping experience (the “Services”). VelouraMode.shop is powered by Shopify, which enables us to provide those Services to you. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.

Please read this policy carefully. By using or accessing any part of the Services, you acknowledge that you have read, understood, and agree to the practices described herein.

Personal Information We Collect or Process

We may collect the following types of personal information:

  • Contact details (name, address, phone number, email)
  • Financial information (credit/debit card, payment details)
  • Account details (username, password, preferences)
  • Transaction data (items viewed, purchased, returned)
  • Communications with us (customer service messages)
  • Device info (IP address, browser, network, etc.)
  • Usage data (site interactions, navigation, timestamps)

Sources of Personal Information

We may obtain your data from the following sources:

  • Directly from you
  • Automatically via our Services (cookies, logs)
  • From service providers
  • From partners or third parties

How We Use Your Information

Your information may be used to:

  • Deliver, personalize, and improve the Services
  • Send marketing or promotional messages
  • Prevent fraud and ensure security
  • Communicate with you and provide support
  • Comply with legal obligations

Disclosure of Personal Information

We may share your data:

  • With Shopify and other service providers
  • With marketing partners (for ads)
  • With your consent or at your direction
  • With affiliates or in acquisitions/mergers
  • To comply with legal requirements

Relationship with Shopify

The Services are hosted on Shopify. Your data may be shared with Shopify and used for analytics, advertising, or performance improvements. Shopify may aggregate data across merchants. Please see the Shopify Privacy Policy for full information.

Third-Party Websites

We may provide links to external websites for your convenience. We don't control their content or privacy practices, so please review their policies separately.

Children’s Data

Our Services are not intended for minors. We do not knowingly collect personal data from children. If you believe a child has submitted data, please contact us to request deletion.

Security & Retention

We take reasonable measures to protect your information, but no system is completely secure. We will retain your personal data only as needed to fulfill the outlined purposes or as required by law.

Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal information
  • Request portability of your data
  • Opt out of targeted advertising or data sharing
  • Manage communication preferences
  • Withdraw consent or object to certain uses

To exercise these rights, you may use Shopify’s Privacy Portal or contact us directly.

Complaints

If you have concerns about how we handle your data, you may contact us or file a complaint with your local data protection authority (where applicable).

International Transfers

Your data may be transferred to and processed in countries outside your home country. Where required, we implement legal safeguards such as Standard Contractual Clauses to protect your data.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Any changes will be posted here with a new “Last updated” date.

Contact

If you have any questions, issues, or requests regarding this policy or your personal data, please email us at support@velouramode.shop.