Shipping Policy

Thank you for shopping with VelouraMode.shop! We’re committed to delivering your order as quickly and efficiently as possible.

📦 Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

🚚 Shipping Time

Shipping times vary depending on your location and demand. Most orders arrive within 2 weeks. We prioritize accuracy and care in packaging every item, ensuring it reaches you in top condition.

Once your order has been shipped, you’ll receive a confirmation email with tracking details.

🌍 Shipping Locations

We ship worldwide. If you're unsure whether we deliver to your region, please reach out to our support team to confirm availability.

📫 Shipping Rates

Shipping charges are calculated and displayed at checkout. Free shipping may apply to qualifying orders based on your cart total or ongoing promotions.

❗ Delays & Issues

Occasionally, delivery delays may occur due to:

• Customs processing
• Courier service disruptions
• Severe weather conditions

If your order is delayed beyond 2 weeks, please don’t hesitate to contact us — we’ll make it right.

💬 Need Help?

If you have any questions about your shipment or need help tracking your order, our support team is here for you:

Email: support@velouramode.shop